Frequently Asked Questions

We are open year-round (excepting Thanksgiving and Christmas)!

Though the summer months are extremely idyllic, you will find the other seasons just as captivating! Winter flying is magical, especially just after a snow storm. Our helicopters have heat, ensuring a warm way to experience the sights. In autumn when the leaves begin to change color and acres of cranberries are harvested, your eyes won’t believe the colors nature provides. Springtime offers a refreshing look upon the Cape Cod landscape, as new life begins to emerge and the area’s waterfront hustle and bustle starts back up again! 

Reservations are preferred as some bookings are made days or weeks in advance. Weekend and sunset tours often book out far ahead.

Same-day tours are available, however they cannot be made online; but please give us a call and we would be happy to make the reservation with you over the phone!

If you purchased a tour and opted for Peek Protect during checkout:
If you cancel 24 hours or more before the start of your tour and have purchased Peek Protect, you will be refunded 100% of the protected amount listed in your confirmation email. Additional services or fees will not be refunded.

If you cancel less than 24 hours before the start of your tour, you may reschedule free of charge (one time) but a refund will not be available.

A “no show” forfeits refund.

Any cancellation by Cape Heli Tours entitles you to a full refund or reschedule.

If you purchased a tour without Peek Protect:
If you cancel 48 hours or more before the start of your tour, you will receive a refund (minus a fee of $50). Additional services or fees will not be refunded. 

If you cancel less than 48 hours before the start of your tour, you may reschedule free of charge (one time) but a refund will not be available. 

A “no show” forfeits refund.

Any cancellation by Cape Heli Tours entitles you to a full refund or reschedule. 

We prioritize safety. If inclement weather will impact your tour, you will be contacted by Cape Heli Tours to reschedule or be provided a full refund.

We have space for 3 passengers per helicopter.

Large groups are welcomed and can be accommodated by booking back-to-back flights. These larger group tours are best booked over the phone so we can ensure you an uninterrupted flight schedule. Your party can enjoy complimentary refreshments while awaiting their turn to fly. Once the first group lands, the next will go up to enjoy the same experience!

Yes. A confirmation is sent immediately after booking your tour. If you do not see it in your inbox, please check your trash or spam folder. Adding info@capehelitours.com to your contacts or address book should help you receive our emails without problem. Please call us if the confirmation email hasn’t been received. It contains important details about your upcoming experience!

There are two places during the checkout process that you may add a promo code.

• At the beginning of checkout (located along the top of the screen
• In the payment options section of your checkout (directly above the credit card input fields)

The discount will be automatically applied to the ticket cost (excluding add-ons, taxes, and fees). If you have difficulty entering the discount code, please call us and we will be happy to assist you.

Gratuities for our pilots are never required, but are always appreciated. 

As much as we love our pets, we can only allow service animals (they must ride in the back seat). Comfort pets are not permitted.